Zoho SalesIQ is Zoho’s live chat solution that connects you instantly with your potential customers, making it an essential tool to improve the efficiency of your sales!
Zoho SalesIQ monitors visitor impact, routes conversations to the right operators, identifies new and returning leads, initiates automatic chats based on visitor activity, and automatically translates conversations.
Our digital consultants in Sales & Marketing automation are perfectly capable of adapting all the features of this software to your business needs!
Key benefits of Zoho SalesIQ
Zoho SalesIQ intelligently adapts to visitor interactions, making navigation helpful and content immediately available. This experience quickly transforms a simple visitor into a potential customer.
Visitor tracking
With Zoho SalesIQ, you have access to a detailed list of visitors and the ability to score leads. This allows you to quickly identify the most promising visitors.
Self-service support
Zoho SalesIQ offers a wide range of resources, including articles, FAQs, and bots, to address your visitors’ most common requests. This feature increases your team’s efficiency.
Block spam and cyberbullying
You can easily protect your chat from inappropriate terms and configure bots to prevent spam and cyberbullying. Maintain a safe environment for your visitors.
Harness your team’s skills
Zoho SalesIQ allows you to collaborate seamlessly with your team. You can use group chats, agent-to-agent chats, and a dashboard to work efficiently.
Guide your team to success
Get daily and monthly reports to monitor your agents’ progress. This data will help you guide your team to success and continuously improve your sales strategies.
Integration with other Zoho software
Zoho SalesIQ seamlessly integrates with other Zoho software. This allows you to create detailed reports, improve customer support, and get all the information you need about your leads.
In conclusion, Zoho SalesIQ is the perfect ally to improve your sales through live chat. With its powerful monitoring features, self-service support, spam protection, and integrations with other Zoho software, you couldn’t ask for more to enhance the efficiency of your online sales. Don’t let potential customers slip away; implement Zoho SalesIQ and turn visitors into satisfied customers!